Use the email or WhatsApp details published on this website. State the product, branch, time, and steps before the issue. No universal response-time SLA is published; any timing commitment comes from the client agreement.
Technical issue
List the steps, whether it repeats, and the affected environment. A precise screen, order reference, or report name is more useful than account credentials.
Use an order reference, report name, or screen name—not a password.
Say whether one device, one branch, or every user is affected.
Security report
Send an initial description to info@orpinn.com and request a suitable channel before sharing proof that may contain customer data or keys. Do not test destructive actions against other users.
Commercial request
For useful scope and pricing, include the activity, number of branches and users, and integrations. Public pages do not imply a price or delivery date.